PRIVACY POLICY

Introduction


It is important for us to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information that we collect. As a Swiss company offering its services on Swiss territory, we comply with the federal data protection law. (DPA), in addition, we also do our utmost to comply with European Union regulations (GDPR).

Collection of personal information


We collect the following information:

  • Last name
  • First name
  • email address
  • Phone number

The personal information we collect is collected through forms and through the interactivity established between you and our website. These data are in no case transmitted or sold to third parties.

Forms and interactivity


Your personal information is collected through form. We use the information thus collected for the following purposes: Registration for stays.

  • Consent to the general conditions of sale.
  • Various information on health and sports level.
  • Various information on food intolerances and allergies.

Your information is also collected through the interactivity that can be established between you and our website, as follows:

  • Statistics
  • Contact

We use the information thus collected for the following purposes:

  • Comments
  • Correspondence

These data are in no case transmitted or sold to third parties.

Right of objection and withdrawal


We are committed to offering you the right to oppose and withdraw your personal information. The right of opposition is understood as being the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection. The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list. To be able to exercise these rights, contact us using the contact details indicated at the bottom of the page.

Permission to access


We are committed to recognizing a right of access and rectification to data subjects wishing to consult, modify or even delete information concerning them. To be able to exercise these rights, contact us using the contact details indicated at the bottom of the page.

Security


The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information. To ensure the security of your personal information, we use the following measures: SSL (Secure Sockets Layer) protocol We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, there is always some risk involved when using the Internet to transmit personal information.

Third party services


Website hosting Our website is hosted by Infomaniak: https://www.infomaniak.com Tags Management Systems (TMS) Our site uses Google Tag Manager (GTM). This system makes it possible to manage the various tags used on our site. We do not manage any personal data in GTM. GTM may collect certain information, for example how the Service is used, the beacons actually deployed and how they are deployed. These data are likely to be used by them to improve, maintain, protect and develop their services. Our service provider is Google Inc. in USA. Analytics Our site uses Google Analytics. This system makes it possible to establish various analyzes of the attendance and use of our website. The information collected consists in particular of your IP address, your configuration (device, browser, resolution, etc.), your access provider, the page consulted, the previous page as well as the various interactions with our site (consultation time, clicks, completed forms, etc.). We use this data anonymously (anonymization of IP addresses), in order to improve our services and our offers, but also to personalize the content of our site. Our service provider is Google Inc. in USA. ​ Other third-party services and content Our site may integrate third-party content such as YouTube videos, Google Maps, Slideshare presentations, social media sharing buttons or other elements. This implies that the providers of this content log your IP address or other elements. For example, if you are logged in to your Google account, access to a page containing a Youtube video can be assigned to your account.

The duration of the conversation


The personal data that we process through our site are stored as follows, depending on their type :

  • Google Analytics: the data collected is anonymized, and we have set a retention period of 26 months.
  • Data entered in the forms: maximum 30 months.

Legislation


We are committed to respecting the legislative provisions intended for Switzerland.